Ask Ani 

The Ask for ANI scheme allows those at risk or suffering from abuse to discreetly signal that they need help and access support. By asking for ANI, a trained pharmacy worker will offer a private space where they can understand if the victim needs to speak to the police or would like help to access support services such as a national or local domestic abuse helplines.

Please see link below for further information.



Please be aware that the question in the Medical Request section:

How soon do you think you need a response?

DOES NOT mean you will have a call from a GP within 1-3 days especially if your report sent overnight or over weekend.

It is the time taken FOR US to process your report, although often this is done in 1 day

On the day reports and calls are dealt with on that day

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The Practice is taking part in an important national project about diabetes care and treatment in the NHS and the project is called the National Diabetes Audit (NDA)

If you have diabetes and want more information or if you do not want your information to be used please contact the surgery.   

SMS Text Messaging

The Practice is introducing the use of text messaging as another form of communication.

SMS Text messaging is now a well-used method of communication, and the practice feels that embracing this method will enhance the service we offer to our patients by engaging with them in a more efficient and accessible way. Our aim is to benefit both the practice and patients in delivering our services more effectively.

This will allow the practice to send out information such as appointment reminders, recalls in relation to health reviews, flu campaigns, pathology results and more.

If you would like to be included in the process then please either click the link below to read our conditions and download our consent form or call into the Surgery and speak to one of our Reception Team.

SMS Information and Consent Form 

GDPR - General Data Protection Regulations 2018

What will this mean for you?

Please ask at Reception for more information 

General Data Protection Regulations – The Practice now requires written consent for you to nominate a person to collect your prescription or discuss your medical care (please ask for a consent form).




When We Are Closed

Out of Hours Service Provision

clock12The Practice provides general health services between 8.30 am and 6.00 pm Monday to Friday (excluding Bank Holidays). Between 8.00 am and 8.30 am Monday to Friday access is by telephone only.

When the Practice is closed and you contact us a message will give you details of how to contact the out of hours services.

Out of Hours Service


Your call will be answered by experienced trained advisers who will ask for your name, address and details of the medical condition.  Your call will be prioritised and then forwarded to either a doctor or a nurse for assessment.  Following this, a doctor or nurse will call you back and you may be asked to attend a community hospital or healthcare centre for further assessment and possible treatment.

Please note, these telephone calls are recorded for legal purposes.  To ensure that your records are complete, details of out of hours consultations are passed to the practice and are retained in your own medical records, as well as by the provider.  Your out of hours care is provided by Humber NHS Foundation Trust.

For health advice and information 24 hours a day, 365 days a year visit or call Freephone 111

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website